FREQUENTLY ASKED QUESTIONS (FAQ)
Our delivery time starts from the moment an order is placed and it includes a period of up to 48 hours where your item will be prepared and dispatched.
Standard delivery service is available on all orders placed online for shipments within the Emirate of Dubai, United Arab Emirates. Delivery may take up to 3 business days once the order has left our facility.
Contact our customer service at 80065677 or WhatsApp +971 545 821 758 or email feedback.Michaelkors@chalhoub.com or send and provide them with your order number - they can update the delivery status of your order.
Having an account on MichaelKors.ae isn’t mandatory when browsing, however we recommend you to open your own because it allows you to:
- Track your order and view all your previous purchases
- Shop without re-entering your address and details
- Be the first to know about new launches and events
- Be the first to know about sales and promotions
- Register now to make the most of these fabulous benefits
We take data protection very seriously at Michael Kors.
Information you provide to us via our website is stored on secure servers. Your card details and password are not available to any of our employees.
Please do note that it is your responsibility to keep any website or login codes issued to or chosen by you, confidential.
To re-set your password, just head to the login page, click “Forgot your password” and follow the instructions. We will then send you an email to create a new password so you can start shopping again.